8 years ago
Review for
Rias Design Inc.
I had my wedding recently and decided to go with rias designs inc, her work is absolutely beautiful, my jaw dropped when entering the venue as it was spectacular! however, i found ria to lack a lot of customer service. her attitude through this process was very stressful and pointless. she decides to tell me last minute that having plastic tables at my venue will be a problem as the decor i chose will end up collapsing the tables and she would then have to charge me $6,000! i was disgusted! how can you you tell your client that after the fact that you were paid in full and then have the nerve to write rude emails to me saying that it is not your problem?! actually it is your problem because if you communicated with me from the beginning that certain tables won't hold such weight i would have chosen my decor more wisely. the wedding was a success and the tables did not collapse (when i told my wedding venue about this they were laughing hysterically at how someone that has been in the business for this long should know better) she caused me so much stress that was pointless and had major attitude! when i discussed this with my wedding planner they to said that they received a lot of complaints about hooria's attitude! so please be prepared. her responses to emails took forever unless she was in an arguement with you then she was quick on her feet with rude remarks! i held back a lot when writing to her as i did not want her to maliciously mess up my wedding! however i want to warn you that her work is beautiful however their are tons of decor places that are just as beautiful with a lot more respect and customer service!!!!!!